Why Your Brand Needs A Mobile App

Do you find more and more of your website traffic coming from mobile devices? Here are four reasons your brand…...

Social Media Customer Care: Your Guide [Infographic]

Are you considering a social media customer care strategy? You may need a “Spring cleaning!”  Here’s your guide – A…...

Five Effective Steps To Improve Your Customer Survey Response Rate

Posted March 3, 2017 Business Growth
Want to use use your valuable customer insights to add revenues? Guest author, Sophia Anderson outlines five effective steps to…...

Extending Your Customer’s Experience Through Social Media

Posted December 1, 2010 Social Media Marketing
I have a degree in Business and training in Non-profit Development, which gives me some fantastic insights into the building…...